CHARTER PERSONAL DATA

FRANCEBUS strives to protect Users 'privacy by complying with the laws and regulations in force and in particular the law n° 78-17 of 6 January 1978 relating to computers, files and freedoms (hereinafter "the Law" Informatique et libertés ").

This Charter personal Data is an integral part of the general Conditions of use of the Site. 

Article 1 – Definitions

Command : refers to the Provision of the services ordered by the Customer.

Personal data : means any information that directly identifies or indirectly to a physical person.

Passenger : means the person who benefits from the Service Ordered by the Customer (for itself or a third party) with FRANCEBUS.

Delivery : refers to the set of Services the performance of which is assumed by FRANCEBUS under this Contract, as set out in the Quotation.

Service : refers to the set of services offered by FRANCEBUS related to the transportation of people.

Site : means the internet Site of FRANCEBUS accessible at the following address : https://francebus.com/. 

Treatment : means any operation or set of operations on personal data, regardless of the method used.

User : refers to any individual accessing or using the Site or using the Services of FRANCEBUS and, in particular, of the Provision as a Passenger.

Section 2 – Collection of personal Data

During its navigation on the Site, or the operation of the Services offered by FRANCEBUS, the User may be required to communicate personal Data relating to FRANCEBUS.

FRANCEBUS may use cookies in order to analyze the frequency and the use that is made of the Site. The information on each Cookie, its features and its shelf-life are presented on the Site, since the "Customize" tab of the banner related to Cookies on the Site.

When using the Site or the Services, the personal Data of the User such as the following may be processed by FRANCEBUS :

• Its identification data (name, surname, date and place of birth, sex etc)
• Its contact data (postal address, telephone number, email address, IP address, number SIREN/SIRET etc) ;
• His bank details ;
• Its location coordinates, and its movements ;
• Its Controls (Services ordered, Prices, invoices, notes assigned to Users etc).

Article 3 – Purposes of the processing

FRANCEBUS collects and treats the personal Data of the User for the following purposes :

• Know and understand the needs of the User ;
• Verify the identity of the User ;
• Manage the commercial relationship with the User ;
• Responding to queries and requests from the User ;
• Deal with any questions or requests for information by post and/or electronic and/or telephone ;
• Produce and analyze statistical data to analyze and improve the usability, security and performance of the Website ;
• Treat mistakes systems ;
• Communicate to the User of commercial offers, information and targeted advertising ;

Article 4 – Period of conservation

The personal Data of the User is stored for 24 (twenty-four) months of the Benefit which he has received.

Article 5 – Consent

By accessing or using the Site or the Services, the User accepts the rules relating to the collection, processing and use of personal Data as set out below.

Article 6 – Processing of personal Data

FRANCEBUS strives to collect and perform treatments loyal and lawful personal Data.

In this respect, FRANCEBUS ensure that the User that is affected by the treatment to be informed of the purpose of the processing, the retention period of data processed, the controller and the recipient of the treatment.

FRANCEBUS undertakes to make its best efforts to take the necessary measures to ensure the security of personal Data it has collected and to prevent their disclosure to unauthorized third parties.

Article 7 – Rights of the User

The User concerned by the processing of personal Data has the right of opposition may be exercised at any time by contacting FRANCEBUS in the terms and conditions defined below. In the case in which this right is exercised, the User will not be able to access the features of the Site that require the processing of their data. 

The User also has the right of access, rectification and deletion of his personal Data enabling to access to information concerning them and to require that their personal Data are, depending on the case, rectified, completed, updated, or deleted. 

The User also has the right to the portability enabling it to recover the personal Data concerning them and processed by FRANCEBUS for their personal use and/or transfer to a new body.

Any question or request on the processing of personal Data should be sent electronically to :  info@francebus.com.

The User must indicate in his application for her last name, first name, date of birth, mailing address and e-mail. 

FRANCEBUS has a response time of one (1) month from the date of receipt of the request of the User.

Article 8 – Responsibility of treatment

The personal Data of the User are processed by :    

FRANCEBUS

Société par actions simplifiée (SAS)

Registered at the RCS of Antibes in the number 520 920 521 00058

With a registered capital of 16.500€

The headquarters of which is located 2208 route de Grasse – 06600 Antibes (France)

Article 9 – Recipient of treatment

The personal Data of the User can be communicated by FRANCEBUS to the following third parties :

• The(s) driver(s) of the vehicle to enable him to execute the services ;
• The administrative or judicial authorities, when such disclosure is necessary for the identification, apprehension or prosecution of any individual who may prejudice the rights of FRANCEBUS, or any other User or a third party.
• The cell TRAFCIN (article L. 561-2 of the French monetary and financial code) ;
• Service providers and sub-contractors FRANCEBUS providing a service to the FRANCEBUS and/or on its behalf in order to enable FRANCEBUS to ensure that its Services (as provided for in the terms and conditions).

Section 10 – Security of personal Data

FRANCEBUS makes its best efforts to ensure the security of personal Data of the User by putting in place the technical protection measures physical, electronic, and administrative proportionate to the risks involved, and in compliance with the applicable regulations.

FRANCEBUS cannot be responsible for the risks associated with the operation of the internet network of the User. It is the responsibility of the User to ensure the implementation of means to secure its internet network.

Article 11 – update of the Charter personal Data

FRANCEBUS reserves the right to update this Charter, the personal Data of the Website at any time and without notice.

When using the Website, the User is required to regularly refer to the latest version of the privacy policy the personal Data of the Site.